Incidents reported on status page for Skytells https://status.skytells.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/d163a490ea2206c6830c72a5e87d40a5.png https://status.skytells.ai/ en https://status.skytells.ai/incident/986094 Thu, 30 Jul 2026 00:43:00 -0000 https://status.skytells.ai/incident/986094#f6559535cd1f14eca7a2778051327dfa5a402d0dd51b8e4957d1f4bbb843b1f9 **Resolved** Recovery has been completed, and the incident has been fully resolved. Service was progressively restored through controlled recovery procedures following successful infrastructure isolation, validation, and capacity rebalancing. Extended health verification has confirmed stable AI model serving operations across the affected region. We appreciate your patience while our Engineering, Infrastructure, and Site Reliability teams executed the recovery. A comprehensive post-incident review is now underway to identify further opportunities to strengthen operational resilience. https://status.skytells.ai/incident/986094 Thu, 30 Jul 2026 00:34:00 -0000 https://status.skytells.ai/incident/986094#c3c8ec28d2b38d08a89f2c21b0c1a42cdecef072d437b2172fdde58caa0ca99f **Monitoring** Mitigation has been successfully completed, and service has been restored across the affected AI Model Serving infrastructure. We are currently performing controlled validation and continuously monitoring network health to verify service stability, workload distribution, and operational integrity before declaring the incident fully resolved. https://status.skytells.ai/incident/986094 Thu, 30 Jul 2026 00:29:00 -0000 https://status.skytells.ai/incident/986094#0d7bc7ad254391ab7623bb9c5837259a3131a792e9722f8d580aea9191be7be0 The affected GPU serving infrastructure has been successfully isolated to contain the impact and prevent further service degradation. Traffic has been redirected to healthy serving capacity, and our engineering teams continue executing recovery procedures while validating AI model serving operations. https://status.skytells.ai/incident/986094 Thu, 30 Jul 2026 00:22:00 -0000 https://status.skytells.ai/incident/986094#531496db4926bdb6defb6cec22206d475c60d4e18a39694ccad3dc88856a55bc As a precaution, we have activated additional traffic safeguarding and infrastructure protection measures across our global AI serving platform while recovery efforts continue. https://status.skytells.ai/incident/986094 Thu, 30 Jul 2026 00:19:00 -0000 https://status.skytells.ai/incident/986094#10eb7858df686a96a5f533bcb9c4d243056ecb7024c53fc54051c4a40f75aee1 We have initiated mitigation and recovery procedures as our on-call engineers continue working to restore affected services. Recovery efforts are progressing, and service availability is gradually improving across impacted infrastructure. https://status.skytells.ai/incident/986094 Thu, 30 Jul 2026 00:11:00 -0000 https://status.skytells.ai/incident/986094#409498beb19ac55a98fb45638f8f6553c90baaab2132f79a7332906ca331f3a5 **Identified** We have identified the issue affecting our AI Model Serving service in the Bahrain region. The disruption is due to a regional infrastructure impact associated with an ongoing political event, affecting a portion of our distributed GPU capacity in the region. Some AI models may experience increased latency, intermittent errors, or temporary unavailability while recovery efforts are underway. Our engineering team is actively mitigating the impact and working to restore full service as quickly as possible. We will continue to provide updates as more information becomes available. https://status.skytells.ai/incident/986094 Thu, 30 Jul 2026 00:03:00 -0000 https://status.skytells.ai/incident/986094#1f1d9b084d25bee0f380ea271907603869826e88785f1e4d478c58e2ecebe5a1 We are aware of an ongoing issue impacting our distributed GPU infrastructure in the Bahrain region. As a result, some AI models may experience service disruptions, increased latency, or temporary unavailability. https://status.skytells.ai/incident/979389 Sun, 26 Jul 2026 18:03:00 -0000 https://status.skytells.ai/incident/979389#59e5670b09ae1ba5cadc065866ad645ad7d95fc27fecadb9514dade1e6f9c50c Solved: Services are operating normally. Earlier today, we observed service degradation affecting a subset of enterprise workloads following an external geopolitical event impacting one of our Global Edge Infrastructure facilities in the Gulf region. As mitigation, we activated our regional resilience strategy by isolating the affected environment, enabling enhanced security safeguards and integrity verification procedures, and progressively rerouting eligible Gulf-region edge traffic and dependent workloads to unaffected Global Edge Infrastructure capacity across public and private high-availability resources. Mission-critical workloads remained online throughout the event, and service stability was restored while maintaining operational resilience. No data loss or data integrity impact has been identified. High-availability resilience mechanisms maintained workload continuity throughout the incident response process, with customer workloads and platform state remaining consistent and no unauthorized or unintended changes detected. Infrastructure integrity validation activities were completed in coordination with our data center partners, confirming the environment remained within required operational and security controls. We will keep failover capacity in force and continue enhanced monitoring across Gulf entry points. Once the primary operators and internal observability and validation systems confirm a sustained return to normal conditions, we will progressively reroute traffic back under controlled validation to ensure continued reliability and service resilience. https://status.skytells.ai/incident/979389 Sun, 26 Jul 2026 17:53:00 -0000 https://status.skytells.ai/incident/979389#6244cd8c2869065c3b1be67eb68b1272fbd8f15761a3387219b8deaee30b54ad As a further mitigation, regional traffic engineering has been activated to transition eligible Gulf-region edge workloads to unaffected Global Edge Infrastructure capacity, maintaining service continuity while recovery operations progress. https://status.skytells.ai/incident/979389 Sun, 26 Jul 2026 17:46:00 -0000 https://status.skytells.ai/incident/979389#654f8eb38f107e91e2587919539b3becca2b47920bb41f4c68d67b7d8d5012bf Mission-critical workloads remain online and active, while affected compute capacity is progressively absorbed by private high-availability infrastructure to maintain uninterrupted processing and operational resilience. https://status.skytells.ai/incident/979389 Sun, 26 Jul 2026 17:31:00 -0000 https://status.skytells.ai/incident/979389#bf6410ad0b2e0516d948ea504a744270561e7965956660747b3915879a8bf75d The affected environment has been logically isolated to contain operational risk while eligible workloads are progressively transitioned to unaffected Global Edge Infrastructure capacity. Enhanced security safeguards and continuous integrity verification remain active throughout the recovery process. https://status.skytells.ai/incident/979389 Sun, 26 Jul 2026 17:26:00 -0000 https://status.skytells.ai/incident/979389#ab9df9c4a129f5d9643ef7e9092368cb4ec4d6e76b285d646ab7071dec9a4623 As part of our mitigation efforts, additional security safeguards and integrity verification procedures have been activated across the affected environment. These measures reinforce platform resilience while recovery operations continue under heightened operational oversight. https://status.skytells.ai/incident/979389 Sun, 26 Jul 2026 17:15:00 -0000 https://status.skytells.ai/incident/979389#3ef057d1461be609a6b03829ce2c32b8f66fc84963bfdffd39432abae4d99f57 Our investigation has identified the affected infrastructure. Regional on-call teams remain fully engaged alongside our edge infrastructure providers and data center partners as mitigation activities continue. Further updates will be provided as restoration progresses. https://status.skytells.ai/incident/979389 Sun, 26 Jul 2026 17:08:00 -0000 https://status.skytells.ai/incident/979389#22e9a7395eefbf278b2f803936257941f91b5e99253eb145b740ccd0d42d6ea6 Our monitoring systems have identified a service degradation affecting a subset of enterprise workloads. The degradation is associated with an external geopolitical event impacting one of our Global Edge Infrastructure facilities in the Gulf region. Our engineering teams and regional on-call responders have been mobilized and are actively coordinating response and recovery efforts. Further updates will be provided as our investigation progresses. https://status.skytells.ai/incident/978108 Sat, 25 Jul 2026 21:48:53 -0000 https://status.skytells.ai/incident/978108#c9b8dadfec917a64bd2c192997ba50939eb7b3bd2da9867fe5d48d6ecfbc0f3e API recovered. https://status.skytells.ai/incident/978108 Sat, 25 Jul 2026 21:31:11 -0000 https://status.skytells.ai/incident/978108#7febcfc417be9340eb3dfe7700778f1d6085f641308ca2c1b35b42fe28b29361 API went down. https://status.skytells.ai/incident/840573 Wed, 04 Mar 2026 23:09:00 -0000 https://status.skytells.ai/incident/840573#b23e41d0932c7f1a51349852c488643056ddca7ebd24e7c598d412285ab55703 Solved: Services are operating normally. Earlier today, we observed partial degradation impacting a limited subset of services for users in Gulf regions. The issue was traced to disruption affecting one of our regional edge and connectivity partners, consistent with broader conditions impacting Gulf-area connectivity and infrastructure. As mitigation, we executed our multi-partner failover strategy by isolating the affected path and temporarily rerouting Gulf-region edge traffic and dependent workloads to alternate partners and an optimal region. Service stability was restored, and latency and error rates returned to normal levels. We will keep failover capacity in force and continue enhanced monitoring across Gulf entry points. Once the primary operator confirms a sustained return to normal conditions, we will progressively reroute traffic back under controlled validation to ensure continued reliability. https://status.skytells.ai/incident/840573 Wed, 04 Mar 2026 22:36:00 -0000 https://status.skytells.ai/incident/840573#a87eae8a0821afb6d916de1d87c5b8e4cbc9eaae36972e3305da201a3fb36624 As a mitigation, Gulf-region edge workloads and service delivery have been temporarily rerouted to an optimal region while we continue investigation. https://status.skytells.ai/incident/840573 Wed, 04 Mar 2026 22:17:00 -0000 https://status.skytells.ai/incident/840573#9a522595f378ad01ad0f141f42b956ca7fbf8a516b3a235369a07aeaae69e24c Current indicators suggest this is related to the ongoing situation impacting Gulf-region connectivity and infrastructure. We’ve informed our regional on-call engineering teams and are coordinating closely with our edge providers and data center partners to investigate and mitigate. https://status.skytells.ai/incident/840573 Wed, 04 Mar 2026 22:08:00 -0000 https://status.skytells.ai/incident/840573#c06fe5f9b57ffb246a0e4083c210a98cf6c02cdb63158f6fbf91c0cbad46e77f We’re aware of the issue and are actively investigating with our edge providers and regional data center partners in Gulf region. https://status.skytells.ai/incident/840573 Wed, 04 Mar 2026 22:01:00 -0000 https://status.skytells.ai/incident/840573#559962a1ae2ff1c3a1e49bbdeced138fdcee7e6c995fd97e5aa8e1c7dad17beb We are observing partial degradation in our Gulf edge layer, impacting a limited subset of services for users in the region. Effects may include intermittent latency increases and elevated error rates for a subset of API traffic. https://status.skytells.ai/incident/808599 Wed, 21 Jan 2026 02:51:21 -0000 https://status.skytells.ai/incident/808599#58f043a323bc132bd3b6c2e5ca6ad2eed55593a2d7134a289ab2e56dac2891f7 API recovered. https://status.skytells.ai/incident/808599 Wed, 21 Jan 2026 02:19:03 -0000 https://status.skytells.ai/incident/808599#74b1b4907a6405325e180c3c7ad89f86f167f4502b3b200f1f84c1dde1229a5b API went down. https://status.skytells.ai/incident/774280 Wed, 26 Nov 2025 01:26:41 -0000 https://status.skytells.ai/incident/774280#e24a7dcd4feec219eec6faaedd8e7cae4d75dea7540e9a0598ca498db1edbe3c API recovered. https://status.skytells.ai/incident/774280 Wed, 26 Nov 2025 01:08:46 -0000 https://status.skytells.ai/incident/774280#fa6e8f51d5bc29be9885be533052dcb646f0d5b8d8630a4e48b08cb9d7b824d5 API went down. https://status.skytells.ai/incident/729493 Tue, 23 Sep 2025 05:27:50 -0000 https://status.skytells.ai/incident/729493#e4360333db2401a3ca5012d38b9ac26b64a5dfc9d2e0f425c9884682ea41f3c2 API recovered. https://status.skytells.ai/incident/729493 Tue, 23 Sep 2025 04:52:21 -0000 https://status.skytells.ai/incident/729493#1f077eb586847d7a7c58cbc15f9bfd5ff79739eddd929fc916cb7bd81ed5c7ed API went down. https://status.skytells.ai/incident/565948 Thu, 15 May 2025 13:44:18 -0000 https://status.skytells.ai/incident/565948#6eff12941b46c8b7486908bb7744d40375ce0e9c042e8d041e4d89fb99156b70 Edge Infrastructure recovered. https://status.skytells.ai/incident/565948 Thu, 15 May 2025 13:27:46 -0000 https://status.skytells.ai/incident/565948#bbb6ac09939bdb0d726aaf6630fd0f42498dc1c721507d12c1e886629305a427 Edge Infrastructure went down. https://status.skytells.ai/incident/533517 Mon, 24 Mar 2025 15:15:43 -0000 https://status.skytells.ai/incident/533517#1ea45e2658e8962f656b9427a614cdc369413258cce3522cf4b03ec5f922e131 Maintenance completed https://status.skytells.ai/incident/533517 Mon, 24 Mar 2025 15:00:43 -0000 https://status.skytells.ai/incident/533517#2934b11b91c5646f8aa826a89772c966dfd408ffbc5770bbf55cfe88f43a15a6 We will be performing scheduled maintenance on our APIs to improve stability and performance for inferencing GenAI models over APIs. During this time, API access may be temporarily unavailable or experience brief interruptions. We appreciate your understanding and patience. If you have any questions, please reach out to our support team. — Skytells Systems Engineering Team