Incidents | Skytells Incidents reported on status page for Skytells https://status.skytells.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/d163a490ea2206c6830c72a5e87d40a5.png Incidents | Skytells https://status.skytells.ai/ en CI/CD is down https://status.skytells.ai/incident/868817 Fri, 10 Apr 2026 15:51:58 -0000 https://status.skytells.ai/incident/868817#b19f02d1a7b586c00fbfc8434e4778f11d63c729aa60bf4ef1853d0eeac7f86f CI/CD went down. Partial Degradation https://status.skytells.ai/incident/840573 Wed, 04 Mar 2026 23:09:00 -0000 https://status.skytells.ai/incident/840573#b23e41d0932c7f1a51349852c488643056ddca7ebd24e7c598d412285ab55703 Solved: Services are operating normally. Earlier today, we observed partial degradation impacting a limited subset of services for users in Gulf regions. The issue was traced to disruption affecting one of our regional edge and connectivity partners, consistent with broader conditions impacting Gulf-area connectivity and infrastructure. As mitigation, we executed our multi-partner failover strategy by isolating the affected path and temporarily rerouting Gulf-region edge traffic and dependent workloads to alternate partners and an optimal region. Service stability was restored, and latency and error rates returned to normal levels. We will keep failover capacity in force and continue enhanced monitoring across Gulf entry points. Once the primary operator confirms a sustained return to normal conditions, we will progressively reroute traffic back under controlled validation to ensure continued reliability. Partial Degradation https://status.skytells.ai/incident/840573 Wed, 04 Mar 2026 22:36:00 -0000 https://status.skytells.ai/incident/840573#a87eae8a0821afb6d916de1d87c5b8e4cbc9eaae36972e3305da201a3fb36624 As a mitigation, Gulf-region edge workloads and service delivery have been temporarily rerouted to an optimal region while we continue investigation. Partial Degradation https://status.skytells.ai/incident/840573 Wed, 04 Mar 2026 22:17:00 -0000 https://status.skytells.ai/incident/840573#9a522595f378ad01ad0f141f42b956ca7fbf8a516b3a235369a07aeaae69e24c Current indicators suggest this is related to the ongoing situation impacting Gulf-region connectivity and infrastructure. We’ve informed our regional on-call engineering teams and are coordinating closely with our edge providers and data center partners to investigate and mitigate. Partial Degradation https://status.skytells.ai/incident/840573 Wed, 04 Mar 2026 22:08:00 -0000 https://status.skytells.ai/incident/840573#c06fe5f9b57ffb246a0e4083c210a98cf6c02cdb63158f6fbf91c0cbad46e77f We’re aware of the issue and are actively investigating with our edge providers and regional data center partners in Gulf region. Partial Degradation https://status.skytells.ai/incident/840573 Wed, 04 Mar 2026 22:01:00 -0000 https://status.skytells.ai/incident/840573#559962a1ae2ff1c3a1e49bbdeced138fdcee7e6c995fd97e5aa8e1c7dad17beb We are observing partial degradation in our Gulf edge layer, impacting a limited subset of services for users in the region. Effects may include intermittent latency increases and elevated error rates for a subset of API traffic. API is down https://status.skytells.ai/incident/808599 Wed, 21 Jan 2026 02:51:21 -0000 https://status.skytells.ai/incident/808599#58f043a323bc132bd3b6c2e5ca6ad2eed55593a2d7134a289ab2e56dac2891f7 API recovered. API is down https://status.skytells.ai/incident/808599 Wed, 21 Jan 2026 02:19:03 -0000 https://status.skytells.ai/incident/808599#74b1b4907a6405325e180c3c7ad89f86f167f4502b3b200f1f84c1dde1229a5b API went down. API is down https://status.skytells.ai/incident/774280 Wed, 26 Nov 2025 01:26:41 -0000 https://status.skytells.ai/incident/774280#e24a7dcd4feec219eec6faaedd8e7cae4d75dea7540e9a0598ca498db1edbe3c API recovered. API is down https://status.skytells.ai/incident/774280 Wed, 26 Nov 2025 01:08:46 -0000 https://status.skytells.ai/incident/774280#fa6e8f51d5bc29be9885be533052dcb646f0d5b8d8630a4e48b08cb9d7b824d5 API went down. API is down https://status.skytells.ai/incident/729493 Tue, 23 Sep 2025 05:27:50 -0000 https://status.skytells.ai/incident/729493#e4360333db2401a3ca5012d38b9ac26b64a5dfc9d2e0f425c9884682ea41f3c2 API recovered. API is down https://status.skytells.ai/incident/729493 Tue, 23 Sep 2025 04:52:21 -0000 https://status.skytells.ai/incident/729493#1f077eb586847d7a7c58cbc15f9bfd5ff79739eddd929fc916cb7bd81ed5c7ed API went down. Edge Infrastructure is down https://status.skytells.ai/incident/565948 Thu, 15 May 2025 13:44:18 -0000 https://status.skytells.ai/incident/565948#6eff12941b46c8b7486908bb7744d40375ce0e9c042e8d041e4d89fb99156b70 Edge Infrastructure recovered. Edge Infrastructure is down https://status.skytells.ai/incident/565948 Thu, 15 May 2025 13:27:46 -0000 https://status.skytells.ai/incident/565948#bbb6ac09939bdb0d726aaf6630fd0f42498dc1c721507d12c1e886629305a427 Edge Infrastructure went down. Scheduled API Maintenance Notice https://status.skytells.ai/incident/533517 Mon, 24 Mar 2025 15:15:43 -0000 https://status.skytells.ai/incident/533517#1ea45e2658e8962f656b9427a614cdc369413258cce3522cf4b03ec5f922e131 Maintenance completed Scheduled API Maintenance Notice https://status.skytells.ai/incident/533517 Mon, 24 Mar 2025 15:00:43 -0000 https://status.skytells.ai/incident/533517#2934b11b91c5646f8aa826a89772c966dfd408ffbc5770bbf55cfe88f43a15a6 We will be performing scheduled maintenance on our APIs to improve stability and performance for inferencing GenAI models over APIs. During this time, API access may be temporarily unavailable or experience brief interruptions. We appreciate your understanding and patience. If you have any questions, please reach out to our support team. — Skytells Systems Engineering Team